Product Safety Act

Product Safety and Responsibility in Accordance with the Product Safety Act

At My Painting World, we take product safety very seriously and comply with the requirements of the new Product Safety Act. As a seller of paint by numbers products, we are the responsible party within the European Union. Below, you will find more information about our compliance with regulations and how we ensure that you can use our products safely.

Company Information: LTH Brands BV Email: info@mypaintingworld.com

Our Responsibility

  • Import and Distribution: Our products are shipped directly from China to you. As a European distribution partner, we bear full responsibility for the safety and compliance of these products in accordance with the applicable regulations in the European Union.
  • Safety Checks: We collaborate with trusted manufacturers and conduct quality control checks to ensure our products meet the required safety standards.
  • Complaints and Support: If you have any questions or concerns regarding product safety, you can contact us at the email address provided above. We ensure that your inquiry is handled quickly and professionally.

Important Information for Consumers

  • CE Marking and Product Information: We ensure that our products comply with CE marking regulations and are equipped with the appropriate user instructions. This means that our products are safe to use within the EU.
  • Responsible Use: Always read the provided instructions carefully before using our products. If you have any doubts about a specific product, please contact us.
  • Recalls and Warnings: In the rare event that a product does not meet safety requirements, we will promptly communicate this on our website and inform you about any potential recalls.

Your Rights as a Consumer

Under European consumer law, you are entitled to:

  • Safe Products: Our products are designed and manufactured with your safety in mind.
  • Information and Transparency: We provide full transparency regarding the origin and characteristics of our products.
  • Complaint Procedures: If you encounter any issues, you can submit a complaint via our contact address. We strive to resolve it as quickly as possible.

For further information or inquiries, please contact us at info@mypaintingworld.com. We are happy to assist you at any time!